{"id":124,"date":"2024-08-24T12:20:57","date_gmt":"2024-08-24T12:20:57","guid":{"rendered":"https:\/\/mywebdemo.company\/voc\/?page_id=124"},"modified":"2024-08-29T07:41:19","modified_gmt":"2024-08-29T07:41:19","slug":"faqs","status":"publish","type":"page","link":"https:\/\/mywebdemo.company\/voc\/faqs\/","title":{"rendered":"Faqs"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row content_placement=&#8221;middle&#8221; column_spacing=&#8221;0px&#8221; equal_height=&#8221;yes&#8221; remove_bottom_col_margin=&#8221;true&#8221;][vc_column width=&#8221;1\/2&#8243; el_class=&#8221;grad-bg&#8221; css=&#8221;.vc_custom_1724861834616{padding-right: 50px !important;padding-left: 50px !important;background-image: url(https:\/\/mywebdemo.company\/voc\/wp-content\/uploads\/2024\/08\/crown-vets-gradient1.jpg?id=496) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; wpex_bg_position=&#8221;center center;&#8221; offset=&#8221;vc_col-sm-offset-0&#8243;]<style>.vcex-heading.vcex_6a405c0da78b9{color:var(--wpex-palette-32-color);font-size:16px;font-weight:600;text-transform:uppercase;}.vcex-heading.vcex_6a405c0da78b9 .vcex-heading-side-border{border-color:var(--wpex-accent);}<\/style><h5 class=\"vcex-heading vcex-heading-side-border vcex-module wpex-heading wpex-text-2xl wpex-flex wpex-items-center wpex-mt-20 vcex_6a405c0da78b9\"><span class=\"vcex-heading-inner wpex-inline-block\">Frequently Asked Questions<\/span><span class=\"vcex-heading-side-border__border wpex-flex-grow wpex-h-0 wpex-border-solid wpex-ml-15 wpex-border-b-2\"><\/span><\/h5><style>.vcex-heading.vcex_6a405c0da8316{color:var(--wpex-palette-32-color);font-size:48px;font-family:Montserrat;font-weight:700;}@media (max-width:1024px){.vcex-heading.vcex_6a405c0da8316{font-size:24px;}}@media (max-width:959px){.vcex-heading.vcex_6a405c0da8316{font-size:24px;}}@media (max-width:479px){.vcex-heading.vcex_6a405c0da8316{font-size:28px;}}<\/style><h1 class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl wpex-mt-30 wpex-mb-20 vcex_6a405c0da8316\"><span class=\"vcex-heading-inner wpex-inline-block\">Vets On Crown FAQs<\/span><\/h1>[vc_column_text css=&#8221;&#8221; color=&#8221;palette-32&#8243;]There is no question too big or too small for our\u00a0<a href=\"https:\/\/vetsoncrown.com.au\/about-vets-on-crown\/\">veterinary team<\/a>. We have answers to some of our most common questions.[\/vc_column_text]<div class=\"vc_custom_1724906506390 wpex-clr\"><a href=\"https:\/\/mywebdemo.company\/voc\/surry-hills-nsw-veterinary-appointment\/\" class=\"vcex-button theme-button minimal-border wpex-mb-20 inline wpex-flex-shrink-0\" style=\"color:var(--wpex-palette-32-color);border:2px solid #fff;width:250px;\" data-wpex-hover='{&quot;background&quot;:&quot;transparent&quot;,&quot;color&quot;:&quot;var(--wpex-palette-32-color)&quot;}'><span class=\"vcex-button-inner theme-button-inner\">Appointment<\/span><\/a><\/div> [\/vc_column][vc_column width=&#8221;1\/2&#8243;]<style>.vcex-image.vcex_6a405c0da9a82 .vcex-image-img{height:530px;}<\/style><figure class=\"vcex-image vcex-module hero-bg vcex_6a405c0da9a82\"><div class=\"vcex-image-inner wpex-relative wpex-inline-block\"><img width=\"1920\" height=\"1080\" src=\"https:\/\/mywebdemo.company\/voc\/wp-content\/uploads\/2024\/08\/FAQs.jpg\" class=\"vcex-image-img wpex-align-middle wpex-object-cover\" alt=\"FAQs\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/mywebdemo.company\/voc\/wp-content\/uploads\/2024\/08\/FAQs.jpg 1920w, https:\/\/mywebdemo.company\/voc\/wp-content\/uploads\/2024\/08\/FAQs-300x169.jpg 300w, https:\/\/mywebdemo.company\/voc\/wp-content\/uploads\/2024\/08\/FAQs-1024x576.jpg 1024w, https:\/\/mywebdemo.company\/voc\/wp-content\/uploads\/2024\/08\/FAQs-768x432.jpg 768w, https:\/\/mywebdemo.company\/voc\/wp-content\/uploads\/2024\/08\/FAQs-1536x864.jpg 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/div><\/figure>[\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1724907881752{margin-top: 40px !important;}&#8221; max_width_custom=&#8221;1300px&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]\n<div class=\"sep-eight\">\n<h5>Frequently Asked Questions<\/h5>\n<\/div>\n[\/vc_column_text]<style>.vcex-heading.vcex_6a405c0daa323{font-size:35px;font-weight:700;letter-spacing:var(--wpex-tracking-tight);}<\/style><h2 class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl wpex-mt-30 wpex-mb-40 wpex-text-center vcex_6a405c0daa323\"><span class=\"vcex-heading-inner wpex-inline-block\">Vets On Crown FAQs<\/span><\/h2>[\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;]<style>.vcex-toggle.vcex_6a405c0daa7ad .vcex-toggle__icon svg{width:26px;height:26px;}.vcex-toggle.vcex_6a405c0daa7ad .vcex-toggle__icon{color:var(--wpex-on-accent);}.vcex-toggle.vcex_6a405c0daa7ad .vcex-toggle__heading{font-size:20px;font-weight:700;}.vcex-toggle.vcex_6a405c0daa7ad .vcex-toggle__trigger{color:var(--wpex-on-accent);}<\/style><div class=\"vcex-toggle vcex-module vcex_6a405c0daa7ad\" data-animate=\"true\" data-duration=\"300\"><div class=\"vcex-toggle__heading\"><a href=\"#what-are-your-payment-options\" class=\"vcex-toggle__trigger wpex-flex wpex-items-center wpex-transition-colors wpex-flex-row-reverse\" aria-expanded=\"false\" aria-controls=\"what-are-your-payment-options\"><div class=\"vcex-toggle__icon wpex-ml-10\" aria-hidden=\"true\"><div class=\"vcex-toggle__icon-open wpex-flex wpex-flex-col wpex-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1.5em\" viewBox=\"0 0 24 24\" width=\"1.5em\" fill=\"currentColor\" class=\"vcex-toggle__icon-open\"><path d=\"M0 0h24v24H0V0z\" fill=\"none\"\/><path d=\"M19 13h-6v6h-2v-6H5v-2h6V5h2v6h6v2z\"\/><\/svg><\/div><div class=\"vcex-toggle__icon-close wpex-flex wpex-flex-col wpex-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1.5em\" viewBox=\"0 0 24 24\" width=\"1.5em\" fill=\"currentColor\" class=\"vcex-toggle__icon-close\"><path d=\"M0 0h24v24H0V0z\" fill=\"none\"\/><path d=\"M19 13H5v-2h14v2z\"\/><\/svg><\/div><\/div><h3 class=\"vcex-toggle__title wpex-mr-auto\">What are your payment options?<\/h3><\/a><\/div><div id=\"what-are-your-payment-options\" class=\"vcex-toggle__content wpex-last-mb-0 wpex-my-10 wpex-clr\"><p>We currently offer Cash and Card payments (Amex included) as well as\u00a0<a href=\"https:\/\/vetpay.com.au\/\" target=\"_blank\" rel=\"noopener\">Vetpay<\/a>.<\/p>\n<p>Learn more about our payment options\u00a0<a href=\"https:\/\/vetsoncrown.com.au\/payment-options\/\">here<\/a>.<\/p>\n<\/div><\/div><style>.vcex-toggle.vcex_6a405c0daac75 .vcex-toggle__icon svg{width:26px;height:26px;}.vcex-toggle.vcex_6a405c0daac75 .vcex-toggle__icon{color:var(--wpex-on-accent);}.vcex-toggle.vcex_6a405c0daac75 .vcex-toggle__heading{font-size:20px;font-weight:700;}.vcex-toggle.vcex_6a405c0daac75 .vcex-toggle__trigger{color:var(--wpex-on-accent);}<\/style><div class=\"vcex-toggle vcex-module vcex_6a405c0daac75\" data-animate=\"true\" data-duration=\"300\"><div class=\"vcex-toggle__heading\"><a href=\"#what-are-your-hours\" class=\"vcex-toggle__trigger wpex-flex wpex-items-center wpex-transition-colors wpex-flex-row-reverse\" aria-expanded=\"false\" aria-controls=\"what-are-your-hours\"><div class=\"vcex-toggle__icon wpex-ml-10\" aria-hidden=\"true\"><div class=\"vcex-toggle__icon-open wpex-flex wpex-flex-col wpex-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1.5em\" viewBox=\"0 0 24 24\" width=\"1.5em\" fill=\"currentColor\" class=\"vcex-toggle__icon-open\"><path d=\"M0 0h24v24H0V0z\" fill=\"none\"\/><path d=\"M19 13h-6v6h-2v-6H5v-2h6V5h2v6h6v2z\"\/><\/svg><\/div><div class=\"vcex-toggle__icon-close wpex-flex wpex-flex-col wpex-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1.5em\" viewBox=\"0 0 24 24\" width=\"1.5em\" fill=\"currentColor\" class=\"vcex-toggle__icon-close\"><path d=\"M0 0h24v24H0V0z\" fill=\"none\"\/><path d=\"M19 13H5v-2h14v2z\"\/><\/svg><\/div><\/div><h3 class=\"vcex-toggle__title wpex-mr-auto\">What are your hours?<\/h3><\/a><\/div><div id=\"what-are-your-hours\" class=\"vcex-toggle__content wpex-last-mb-0 wpex-my-10 wpex-clr\"><p><strong>Mon \u2013 Fri:<\/strong>\u00a07:30 am \u2013 8:00 pm<br \/>\n<strong>Sat \u2013 Sun:<\/strong>\u00a010:00 am \u2013 4:00 pm<br \/>\n<strong>Public Holidays:\u00a0<\/strong>10:00 am \u2013 4:00 pm (excluding Christmas day &amp; New Years\u2019 day)<\/p>\n<p><em>Please note: Sunday consultations incur a 10% surcharge<\/em><\/p>\n<\/div><\/div><style>.vcex-toggle.vcex_6a405c0dab0e6 .vcex-toggle__icon svg{width:26px;height:26px;}.vcex-toggle.vcex_6a405c0dab0e6 .vcex-toggle__icon{color:var(--wpex-on-accent);}.vcex-toggle.vcex_6a405c0dab0e6 .vcex-toggle__heading{font-size:20px;font-weight:700;}.vcex-toggle.vcex_6a405c0dab0e6 .vcex-toggle__trigger{color:var(--wpex-on-accent);}<\/style><div class=\"vcex-toggle vcex-module vcex_6a405c0dab0e6\" data-animate=\"true\" data-duration=\"300\"><div class=\"vcex-toggle__heading\"><a href=\"#do-i-need-to-make-an-appointment\" class=\"vcex-toggle__trigger wpex-flex wpex-items-center wpex-transition-colors wpex-flex-row-reverse\" aria-expanded=\"false\" aria-controls=\"do-i-need-to-make-an-appointment\"><div class=\"vcex-toggle__icon wpex-ml-10\" aria-hidden=\"true\"><div class=\"vcex-toggle__icon-open wpex-flex wpex-flex-col wpex-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1.5em\" viewBox=\"0 0 24 24\" width=\"1.5em\" fill=\"currentColor\" class=\"vcex-toggle__icon-open\"><path d=\"M0 0h24v24H0V0z\" fill=\"none\"\/><path d=\"M19 13h-6v6h-2v-6H5v-2h6V5h2v6h6v2z\"\/><\/svg><\/div><div class=\"vcex-toggle__icon-close wpex-flex wpex-flex-col wpex-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1.5em\" viewBox=\"0 0 24 24\" width=\"1.5em\" fill=\"currentColor\" class=\"vcex-toggle__icon-close\"><path d=\"M0 0h24v24H0V0z\" fill=\"none\"\/><path d=\"M19 13H5v-2h14v2z\"\/><\/svg><\/div><\/div><h3 class=\"vcex-toggle__title wpex-mr-auto\">Do I need to make an appointment?<\/h3><\/a><\/div><div id=\"do-i-need-to-make-an-appointment\" class=\"vcex-toggle__content wpex-last-mb-0 wpex-my-10 wpex-clr\"><p>Yes. We operate by appointment only to ensure your pet gets the amount of time allocated that they need. It also helps us keep Covid safe by managing the numbers inside the waiting room.<\/p>\n<\/div><\/div><style>.vcex-toggle.vcex_6a405c0dab47f .vcex-toggle__icon svg{width:26px;height:26px;}.vcex-toggle.vcex_6a405c0dab47f .vcex-toggle__icon{color:var(--wpex-on-accent);}.vcex-toggle.vcex_6a405c0dab47f .vcex-toggle__heading{font-size:20px;font-weight:700;}.vcex-toggle.vcex_6a405c0dab47f .vcex-toggle__trigger{color:var(--wpex-on-accent);}<\/style><div class=\"vcex-toggle vcex-module vcex_6a405c0dab47f\" data-animate=\"true\" data-duration=\"300\"><div class=\"vcex-toggle__heading\"><a href=\"#what-other-services-are-available-on-site\" class=\"vcex-toggle__trigger wpex-flex wpex-items-center wpex-transition-colors wpex-flex-row-reverse\" aria-expanded=\"false\" aria-controls=\"what-other-services-are-available-on-site\"><div class=\"vcex-toggle__icon wpex-ml-10\" aria-hidden=\"true\"><div class=\"vcex-toggle__icon-open wpex-flex wpex-flex-col wpex-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1.5em\" viewBox=\"0 0 24 24\" width=\"1.5em\" fill=\"currentColor\" class=\"vcex-toggle__icon-open\"><path d=\"M0 0h24v24H0V0z\" fill=\"none\"\/><path d=\"M19 13h-6v6h-2v-6H5v-2h6V5h2v6h6v2z\"\/><\/svg><\/div><div class=\"vcex-toggle__icon-close wpex-flex wpex-flex-col wpex-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1.5em\" viewBox=\"0 0 24 24\" width=\"1.5em\" fill=\"currentColor\" class=\"vcex-toggle__icon-close\"><path d=\"M0 0h24v24H0V0z\" fill=\"none\"\/><path d=\"M19 13H5v-2h14v2z\"\/><\/svg><\/div><\/div><h3 class=\"vcex-toggle__title wpex-mr-auto\">What other services are available on site?<\/h3><\/a><\/div><div id=\"what-other-services-are-available-on-site\" class=\"vcex-toggle__content wpex-last-mb-0 wpex-my-10 wpex-clr\"><p>We have\u00a0<a href=\"https:\/\/vetsoncrown.com.au\/doggy-daycare-surry-hills-nsw\/\">doggy daycare<\/a>,\u00a0<a href=\"https:\/\/vetsoncrown.com.au\/cat-boarding-surry-hills-nsw\/\">boarding<\/a>, cattery, and\u00a0<a href=\"https:\/\/vetsoncrown.com.au\/pet-grooming-surry-hills-nsw\/\">grooming<\/a>\u00a0all onsite. These are very popular services and, at times, are booked out weeks in advance. Please always call and book your spot in advance. Christmas time is an extremely busy time, and for Christmas and New Year booking, we highly recommend booking in as soon as you can to avoid disappointment.<\/p>\n<\/div><\/div><style>.vcex-toggle.vcex_6a405c0dab892 .vcex-toggle__icon svg{width:26px;height:26px;}.vcex-toggle.vcex_6a405c0dab892 .vcex-toggle__icon{color:var(--wpex-on-accent);}.vcex-toggle.vcex_6a405c0dab892 .vcex-toggle__heading{font-size:20px;font-weight:700;}.vcex-toggle.vcex_6a405c0dab892 .vcex-toggle__trigger{color:var(--wpex-on-accent);}<\/style><div class=\"vcex-toggle vcex-module vcex_6a405c0dab892\" data-animate=\"true\" data-duration=\"300\"><div class=\"vcex-toggle__heading\"><a href=\"#pet-insurance\" class=\"vcex-toggle__trigger wpex-flex wpex-items-center wpex-transition-colors wpex-flex-row-reverse\" aria-expanded=\"false\" aria-controls=\"pet-insurance\"><div class=\"vcex-toggle__icon wpex-ml-10\" aria-hidden=\"true\"><div class=\"vcex-toggle__icon-open wpex-flex wpex-flex-col wpex-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1.5em\" viewBox=\"0 0 24 24\" width=\"1.5em\" fill=\"currentColor\" class=\"vcex-toggle__icon-open\"><path d=\"M0 0h24v24H0V0z\" fill=\"none\"\/><path d=\"M19 13h-6v6h-2v-6H5v-2h6V5h2v6h6v2z\"\/><\/svg><\/div><div class=\"vcex-toggle__icon-close wpex-flex wpex-flex-col wpex-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1.5em\" viewBox=\"0 0 24 24\" width=\"1.5em\" fill=\"currentColor\" class=\"vcex-toggle__icon-close\"><path d=\"M0 0h24v24H0V0z\" fill=\"none\"\/><path d=\"M19 13H5v-2h14v2z\"\/><\/svg><\/div><\/div><h3 class=\"vcex-toggle__title wpex-mr-auto\">Pet insurance<\/h3><\/a><\/div><div id=\"pet-insurance\" class=\"vcex-toggle__content wpex-last-mb-0 wpex-my-10 wpex-clr\"><p>We strongly recommend pet insurance. When the unthinkable happens, your pet gets sick or injured, it gives peace of mind. We cannot advise on what insurance plan to take out, but\u00a0<a href=\"https:\/\/vetsoncrown.com.au\/veterinarian-surry-hills-nsw\/\">our team<\/a>\u00a0can explain the different types of policies out there so you can make a choice that is best for you.<\/p>\n<p>If you need to use your pet insurance,\u00a0<a href=\"https:\/\/vetsoncrown.com.au\/veterinarian-surry-hills-nsw\/\">our team<\/a>\u00a0can submit your claim instantly online \u2013 speeding up the process and getting the money back in your wallet faster!<\/p>\n<\/div><\/div><style>.vcex-toggle.vcex_6a405c0dabc7b .vcex-toggle__icon svg{width:26px;height:26px;}.vcex-toggle.vcex_6a405c0dabc7b .vcex-toggle__icon{color:var(--wpex-on-accent);}.vcex-toggle.vcex_6a405c0dabc7b .vcex-toggle__heading{font-size:20px;font-weight:700;}.vcex-toggle.vcex_6a405c0dabc7b .vcex-toggle__trigger{color:var(--wpex-on-accent);}<\/style><div class=\"vcex-toggle vcex-module vcex_6a405c0dabc7b\" data-animate=\"true\" data-duration=\"300\"><div class=\"vcex-toggle__heading\"><a href=\"#should-i-vaccinate\" class=\"vcex-toggle__trigger wpex-flex wpex-items-center wpex-transition-colors wpex-flex-row-reverse\" aria-expanded=\"false\" aria-controls=\"should-i-vaccinate\"><div class=\"vcex-toggle__icon wpex-ml-10\" aria-hidden=\"true\"><div class=\"vcex-toggle__icon-open wpex-flex wpex-flex-col wpex-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1.5em\" viewBox=\"0 0 24 24\" width=\"1.5em\" fill=\"currentColor\" class=\"vcex-toggle__icon-open\"><path d=\"M0 0h24v24H0V0z\" fill=\"none\"\/><path d=\"M19 13h-6v6h-2v-6H5v-2h6V5h2v6h6v2z\"\/><\/svg><\/div><div class=\"vcex-toggle__icon-close wpex-flex wpex-flex-col wpex-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1.5em\" viewBox=\"0 0 24 24\" width=\"1.5em\" fill=\"currentColor\" class=\"vcex-toggle__icon-close\"><path d=\"M0 0h24v24H0V0z\" fill=\"none\"\/><path d=\"M19 13H5v-2h14v2z\"\/><\/svg><\/div><\/div><h3 class=\"vcex-toggle__title wpex-mr-auto\">Should I vaccinate?<\/h3><\/a><\/div><div id=\"should-i-vaccinate\" class=\"vcex-toggle__content wpex-last-mb-0 wpex-my-10 wpex-clr\"><p>We also recommend\u00a0<a href=\"https:\/\/vetsoncrown.com.au\/pet-health-check-vaccinations-surry-hills-nsw\/\">vaccination<\/a>\u00a0as we believe prevention is better than having to cure. We understand that there is a lot of information out there about the pros and cons of vaccination and preventative care, so we encourage you to chat to us about your concerns.\u00a0<a href=\"https:\/\/vetsoncrown.com.au\/pet-kennel-cough-hills-nsw\/\">Kennel cough<\/a>\u00a0and\u00a0<a href=\"https:\/\/vetsoncrown.com.au\/pet-leptospirosis-hills-nsw\/\">Leptospirosis<\/a>\u00a0are a risk in this area, so these vaccines are highly recommended alongside the core vaccines. You can find more information here on the website, or\u00a0<a href=\"tel:02-9133-1300\">call our staff<\/a>\u00a0for advice.<\/p>\n<p>If you need to use your pet insurance,\u00a0<a href=\"https:\/\/vetsoncrown.com.au\/veterinarian-surry-hills-nsw\/\">our team<\/a>\u00a0can submit your claim instantly online \u2013 speeding up the process and getting the money back in your wallet faster!<\/p>\n<\/div><\/div><style>.vcex-toggle.vcex_6a405c0dac0d6 .vcex-toggle__icon svg{width:26px;height:26px;}.vcex-toggle.vcex_6a405c0dac0d6 .vcex-toggle__icon{color:var(--wpex-on-accent);}.vcex-toggle.vcex_6a405c0dac0d6 .vcex-toggle__heading{font-size:20px;font-weight:700;}.vcex-toggle.vcex_6a405c0dac0d6 .vcex-toggle__trigger{color:var(--wpex-on-accent);}<\/style><div class=\"vcex-toggle vcex-module vcex_6a405c0dac0d6\" data-animate=\"true\" data-duration=\"300\"><div class=\"vcex-toggle__heading\"><a href=\"#dental-care---what-do-we-recommend\" class=\"vcex-toggle__trigger wpex-flex wpex-items-center wpex-transition-colors wpex-flex-row-reverse\" aria-expanded=\"false\" aria-controls=\"dental-care---what-do-we-recommend\"><div class=\"vcex-toggle__icon wpex-ml-10\" aria-hidden=\"true\"><div class=\"vcex-toggle__icon-open wpex-flex wpex-flex-col wpex-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1.5em\" viewBox=\"0 0 24 24\" width=\"1.5em\" fill=\"currentColor\" class=\"vcex-toggle__icon-open\"><path d=\"M0 0h24v24H0V0z\" fill=\"none\"\/><path d=\"M19 13h-6v6h-2v-6H5v-2h6V5h2v6h6v2z\"\/><\/svg><\/div><div class=\"vcex-toggle__icon-close wpex-flex wpex-flex-col wpex-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1.5em\" viewBox=\"0 0 24 24\" width=\"1.5em\" fill=\"currentColor\" class=\"vcex-toggle__icon-close\"><path d=\"M0 0h24v24H0V0z\" fill=\"none\"\/><path d=\"M19 13H5v-2h14v2z\"\/><\/svg><\/div><\/div><h3 class=\"vcex-toggle__title wpex-mr-auto\">Dental care - what do we recommend?<\/h3><\/a><\/div><div id=\"dental-care---what-do-we-recommend\" class=\"vcex-toggle__content wpex-last-mb-0 wpex-my-10 wpex-clr\"><p>Dental care is so important in pets, as they do not brush their teeth, floss, or use mouthwash. We always recommend brushing your pet\u2019s teeth at home, but we understand that most pets do not appreciate this! We can offer advice on some alternatives that are a little easier for you and your pet!<\/p>\n<p>A dental health check with\u00a0<a href=\"https:\/\/vetsoncrown.com.au\/veterinarian-surry-hills-nsw\/\">our team<\/a>\u00a0is free, and we can then advise you from there. Usually, a dental cleaning under general anesthesia is recommended every 12-18 months, depending on your pet\u2019s dentition and breed. This will not only stop bad breath but help keep your pet\u2019s teeth strong and healthy<\/p>\n<p>If you need to use your pet insurance,\u00a0<a href=\"https:\/\/vetsoncrown.com.au\/veterinarian-surry-hills-nsw\/\">our team<\/a>\u00a0can submit your claim instantly online \u2013 speeding up the process and getting the money back in your wallet faster!<\/p>\n<\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;]<style>.vcex-toggle.vcex_6a405c0dac50e .vcex-toggle__icon svg{width:26px;height:26px;}.vcex-toggle.vcex_6a405c0dac50e .vcex-toggle__icon{color:var(--wpex-on-accent);}.vcex-toggle.vcex_6a405c0dac50e .vcex-toggle__heading{font-size:20px;font-weight:700;}.vcex-toggle.vcex_6a405c0dac50e .vcex-toggle__trigger{color:var(--wpex-on-accent);}<\/style><div class=\"vcex-toggle vcex-module vcex_6a405c0dac50e\" data-animate=\"true\" data-duration=\"300\"><div class=\"vcex-toggle__heading\"><a href=\"#do-we-provide-accounts\" class=\"vcex-toggle__trigger wpex-flex wpex-items-center wpex-transition-colors wpex-flex-row-reverse\" aria-expanded=\"false\" aria-controls=\"do-we-provide-accounts\"><div class=\"vcex-toggle__icon wpex-ml-10\" aria-hidden=\"true\"><div class=\"vcex-toggle__icon-open wpex-flex wpex-flex-col wpex-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1.5em\" viewBox=\"0 0 24 24\" width=\"1.5em\" fill=\"currentColor\" class=\"vcex-toggle__icon-open\"><path d=\"M0 0h24v24H0V0z\" fill=\"none\"\/><path d=\"M19 13h-6v6h-2v-6H5v-2h6V5h2v6h6v2z\"\/><\/svg><\/div><div class=\"vcex-toggle__icon-close wpex-flex wpex-flex-col wpex-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1.5em\" viewBox=\"0 0 24 24\" width=\"1.5em\" fill=\"currentColor\" class=\"vcex-toggle__icon-close\"><path d=\"M0 0h24v24H0V0z\" fill=\"none\"\/><path d=\"M19 13H5v-2h14v2z\"\/><\/svg><\/div><\/div><h3 class=\"vcex-toggle__title wpex-mr-auto\">Do we provide accounts?<\/h3><\/a><\/div><div id=\"do-we-provide-accounts\" class=\"vcex-toggle__content wpex-last-mb-0 wpex-my-10 wpex-clr\"><p>In order to keep our prices competitive and fair, we are unable to provide accounts. We can help with applying for Vetpay. We always try and tailor vet treatment to match financial needs as well as the health and welfare of your pet.<\/p>\n<\/div><\/div><style>.vcex-toggle.vcex_6a405c0dac92b .vcex-toggle__icon svg{width:26px;height:26px;}.vcex-toggle.vcex_6a405c0dac92b .vcex-toggle__icon{color:var(--wpex-on-accent);}.vcex-toggle.vcex_6a405c0dac92b .vcex-toggle__heading{font-size:20px;font-weight:700;}.vcex-toggle.vcex_6a405c0dac92b .vcex-toggle__trigger{color:var(--wpex-on-accent);}<\/style><div class=\"vcex-toggle vcex-module vcex_6a405c0dac92b\" data-animate=\"true\" data-duration=\"300\"><div class=\"vcex-toggle__heading\"><a href=\"#can-i-specify-to-see-my-favourite-staff-member\" class=\"vcex-toggle__trigger wpex-flex wpex-items-center wpex-transition-colors wpex-flex-row-reverse\" aria-expanded=\"false\" aria-controls=\"can-i-specify-to-see-my-favourite-staff-member\"><div class=\"vcex-toggle__icon wpex-ml-10\" aria-hidden=\"true\"><div class=\"vcex-toggle__icon-open wpex-flex wpex-flex-col wpex-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1.5em\" viewBox=\"0 0 24 24\" width=\"1.5em\" fill=\"currentColor\" class=\"vcex-toggle__icon-open\"><path d=\"M0 0h24v24H0V0z\" fill=\"none\"\/><path d=\"M19 13h-6v6h-2v-6H5v-2h6V5h2v6h6v2z\"\/><\/svg><\/div><div class=\"vcex-toggle__icon-close wpex-flex wpex-flex-col wpex-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1.5em\" viewBox=\"0 0 24 24\" width=\"1.5em\" fill=\"currentColor\" class=\"vcex-toggle__icon-close\"><path d=\"M0 0h24v24H0V0z\" fill=\"none\"\/><path d=\"M19 13H5v-2h14v2z\"\/><\/svg><\/div><\/div><h3 class=\"vcex-toggle__title wpex-mr-auto\">Can I specify to see my favourite staff member?<\/h3><\/a><\/div><div id=\"can-i-specify-to-see-my-favourite-staff-member\" class=\"vcex-toggle__content wpex-last-mb-0 wpex-my-10 wpex-clr\"><p>Of course! Our Vets and Nurses love it when a client specifies to see them as we can build strong bonds with both the owner and pet. However, if your favorite staff member is not available, rest assured that you will also love our other staff!<\/p>\n<\/div><\/div><style>.vcex-toggle.vcex_6a405c0dacc7b .vcex-toggle__icon svg{width:26px;height:26px;}.vcex-toggle.vcex_6a405c0dacc7b .vcex-toggle__icon{color:var(--wpex-on-accent);}.vcex-toggle.vcex_6a405c0dacc7b .vcex-toggle__heading{font-size:20px;font-weight:700;}.vcex-toggle.vcex_6a405c0dacc7b .vcex-toggle__trigger{color:var(--wpex-on-accent);}<\/style><div class=\"vcex-toggle vcex-module vcex_6a405c0dacc7b\" data-animate=\"true\" data-duration=\"300\"><div class=\"vcex-toggle__heading\"><a href=\"#what-if-my-pets-needs-care-when-you-are-closed\" class=\"vcex-toggle__trigger wpex-flex wpex-items-center wpex-transition-colors wpex-flex-row-reverse\" aria-expanded=\"false\" aria-controls=\"what-if-my-pets-needs-care-when-you-are-closed\"><div class=\"vcex-toggle__icon wpex-ml-10\" aria-hidden=\"true\"><div class=\"vcex-toggle__icon-open wpex-flex wpex-flex-col wpex-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1.5em\" viewBox=\"0 0 24 24\" width=\"1.5em\" fill=\"currentColor\" class=\"vcex-toggle__icon-open\"><path d=\"M0 0h24v24H0V0z\" fill=\"none\"\/><path d=\"M19 13h-6v6h-2v-6H5v-2h6V5h2v6h6v2z\"\/><\/svg><\/div><div class=\"vcex-toggle__icon-close wpex-flex wpex-flex-col wpex-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1.5em\" viewBox=\"0 0 24 24\" width=\"1.5em\" fill=\"currentColor\" class=\"vcex-toggle__icon-close\"><path d=\"M0 0h24v24H0V0z\" fill=\"none\"\/><path d=\"M19 13H5v-2h14v2z\"\/><\/svg><\/div><\/div><h3 class=\"vcex-toggle__title wpex-mr-auto\">What if my pets needs care when you are closed?<\/h3><\/a><\/div><div id=\"what-if-my-pets-needs-care-when-you-are-closed\" class=\"vcex-toggle__content wpex-last-mb-0 wpex-my-10 wpex-clr\"><p>Emergencies happen, but we work with some excellent local emergency services that can provide advice and care until we are open again. Depending on your exact location, there is the University of Sydney Teaching Hospital in Camperdown, VSOS in Miranda, and SVES in Rosebery.<\/p>\n<\/div><\/div><style>.vcex-toggle.vcex_6a405c0dacfcd .vcex-toggle__icon svg{width:26px;height:26px;}.vcex-toggle.vcex_6a405c0dacfcd .vcex-toggle__icon{color:var(--wpex-on-accent);}.vcex-toggle.vcex_6a405c0dacfcd .vcex-toggle__heading{font-size:20px;font-weight:700;}.vcex-toggle.vcex_6a405c0dacfcd .vcex-toggle__trigger{color:var(--wpex-on-accent);}<\/style><div class=\"vcex-toggle vcex-module vcex_6a405c0dacfcd\" data-animate=\"true\" data-duration=\"300\"><div class=\"vcex-toggle__heading\"><a href=\"#what-are-your-cancelation-policies\" class=\"vcex-toggle__trigger wpex-flex wpex-items-center wpex-transition-colors wpex-flex-row-reverse\" aria-expanded=\"false\" aria-controls=\"what-are-your-cancelation-policies\"><div class=\"vcex-toggle__icon wpex-ml-10\" aria-hidden=\"true\"><div class=\"vcex-toggle__icon-open wpex-flex wpex-flex-col wpex-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1.5em\" viewBox=\"0 0 24 24\" width=\"1.5em\" fill=\"currentColor\" class=\"vcex-toggle__icon-open\"><path d=\"M0 0h24v24H0V0z\" fill=\"none\"\/><path d=\"M19 13h-6v6h-2v-6H5v-2h6V5h2v6h6v2z\"\/><\/svg><\/div><div class=\"vcex-toggle__icon-close wpex-flex wpex-flex-col wpex-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1.5em\" viewBox=\"0 0 24 24\" width=\"1.5em\" fill=\"currentColor\" class=\"vcex-toggle__icon-close\"><path d=\"M0 0h24v24H0V0z\" fill=\"none\"\/><path d=\"M19 13H5v-2h14v2z\"\/><\/svg><\/div><\/div><h3 class=\"vcex-toggle__title wpex-mr-auto\">What are your cancelation policies?<\/h3><\/a><\/div><div id=\"what-are-your-cancelation-policies\" class=\"vcex-toggle__content wpex-last-mb-0 wpex-my-10 wpex-clr\"><p>We understand that life happens, but it is important to cancel your appointment if you cannot make it so another animal in need can see the vet at that time. No-show appointments may be charged a fee for missing their appointment without giving notice.<\/p>\n<\/div><\/div><style>.vcex-toggle.vcex_6a405c0dad31e .vcex-toggle__icon svg{width:26px;height:26px;}.vcex-toggle.vcex_6a405c0dad31e .vcex-toggle__icon{color:var(--wpex-on-accent);}.vcex-toggle.vcex_6a405c0dad31e .vcex-toggle__heading{font-size:20px;font-weight:700;}.vcex-toggle.vcex_6a405c0dad31e .vcex-toggle__trigger{color:var(--wpex-on-accent);}<\/style><div class=\"vcex-toggle vcex-module vcex_6a405c0dad31e\" data-animate=\"true\" data-duration=\"300\"><div class=\"vcex-toggle__heading\"><a href=\"#should-i-desex\" class=\"vcex-toggle__trigger wpex-flex wpex-items-center wpex-transition-colors wpex-flex-row-reverse\" aria-expanded=\"false\" aria-controls=\"should-i-desex\"><div class=\"vcex-toggle__icon wpex-ml-10\" aria-hidden=\"true\"><div class=\"vcex-toggle__icon-open wpex-flex wpex-flex-col wpex-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1.5em\" viewBox=\"0 0 24 24\" width=\"1.5em\" fill=\"currentColor\" class=\"vcex-toggle__icon-open\"><path d=\"M0 0h24v24H0V0z\" fill=\"none\"\/><path d=\"M19 13h-6v6h-2v-6H5v-2h6V5h2v6h6v2z\"\/><\/svg><\/div><div class=\"vcex-toggle__icon-close wpex-flex wpex-flex-col wpex-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1.5em\" viewBox=\"0 0 24 24\" width=\"1.5em\" fill=\"currentColor\" class=\"vcex-toggle__icon-close\"><path d=\"M0 0h24v24H0V0z\" fill=\"none\"\/><path d=\"M19 13H5v-2h14v2z\"\/><\/svg><\/div><\/div><h3 class=\"vcex-toggle__title wpex-mr-auto\">Should I desex?<\/h3><\/a><\/div><div id=\"should-i-desex\" class=\"vcex-toggle__content wpex-last-mb-0 wpex-my-10 wpex-clr\"><p>Desexing has many benefits. It reduces the incidence of hormone-based tumors and stops unwanted litters and illnesses such as Pyometra. Desexing can be performed from 6 months old but may be delayed in certain breeds or if there is illness or disease present.\u00a0<a href=\"tel:02-9133-1300\">Give us a call<\/a>, or book an appointment with one of our nurse teams to discuss the specifics of your pet.<\/p>\n<\/div><\/div><style>.vcex-toggle.vcex_6a405c0dad6b6 .vcex-toggle__icon svg{width:26px;height:26px;}.vcex-toggle.vcex_6a405c0dad6b6 .vcex-toggle__icon{color:var(--wpex-on-accent);}.vcex-toggle.vcex_6a405c0dad6b6 .vcex-toggle__heading{font-size:20px;font-weight:700;}.vcex-toggle.vcex_6a405c0dad6b6 .vcex-toggle__trigger{color:var(--wpex-on-accent);}<\/style><div class=\"vcex-toggle vcex-module vcex_6a405c0dad6b6\" data-animate=\"true\" data-duration=\"300\"><div class=\"vcex-toggle__heading\"><a href=\"#repeat-prescription-policy\" class=\"vcex-toggle__trigger wpex-flex wpex-items-center wpex-transition-colors wpex-flex-row-reverse\" aria-expanded=\"false\" aria-controls=\"repeat-prescription-policy\"><div class=\"vcex-toggle__icon wpex-ml-10\" aria-hidden=\"true\"><div class=\"vcex-toggle__icon-open wpex-flex wpex-flex-col wpex-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1.5em\" viewBox=\"0 0 24 24\" width=\"1.5em\" fill=\"currentColor\" class=\"vcex-toggle__icon-open\"><path d=\"M0 0h24v24H0V0z\" fill=\"none\"\/><path d=\"M19 13h-6v6h-2v-6H5v-2h6V5h2v6h6v2z\"\/><\/svg><\/div><div class=\"vcex-toggle__icon-close wpex-flex wpex-flex-col wpex-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1.5em\" viewBox=\"0 0 24 24\" width=\"1.5em\" fill=\"currentColor\" class=\"vcex-toggle__icon-close\"><path d=\"M0 0h24v24H0V0z\" fill=\"none\"\/><path d=\"M19 13H5v-2h14v2z\"\/><\/svg><\/div><\/div><h3 class=\"vcex-toggle__title wpex-mr-auto\">Repeat prescription policy<\/h3><\/a><\/div><div id=\"repeat-prescription-policy\" class=\"vcex-toggle__content wpex-last-mb-0 wpex-my-10 wpex-clr\"><p>The Australian Veterinary Association and The NSW Vet board have strict policies about providing ongoing medications without a consult to ensure the medications are causing no harm. We understand that this can be frustrating, but it is in your pet\u2019s best interest to ensure they are getting the correct medications and care they need. Generally, rechecks are required every 6 months for ongoing problems.<\/p>\n<\/div><\/div>[\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row content_placement=&#8221;middle&#8221; column_spacing=&#8221;0px&#8221; equal_height=&#8221;yes&#8221; remove_bottom_col_margin=&#8221;true&#8221;][vc_column width=&#8221;1\/2&#8243; el_class=&#8221;grad-bg&#8221; css=&#8221;.vc_custom_1724861834616{padding-right: 50px !important;padding-left: 50px !important;background-image: url(https:\/\/mywebdemo.company\/voc\/wp-content\/uploads\/2024\/08\/crown-vets-gradient1.jpg?id=496) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; wpex_bg_position=&#8221;center center;&#8221; offset=&#8221;vc_col-sm-offset-0&#8243;][vc_column_text css=&#8221;&#8221; color=&#8221;palette-32&#8243;]There is no question too big or too small for our\u00a0veterinary team. We have answers to some of our most common questions.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1724907881752{margin-top: 40px !important;}&#8221; max_width_custom=&#8221;1300px&#8221;][vc_column][vc_column_text css=&#8221;&#8221;] Frequently Asked Questions&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-124","page","type-page","status-publish","hentry","entry","no-media"],"_links":{"self":[{"href":"https:\/\/mywebdemo.company\/voc\/wp-json\/wp\/v2\/pages\/124","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mywebdemo.company\/voc\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mywebdemo.company\/voc\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mywebdemo.company\/voc\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mywebdemo.company\/voc\/wp-json\/wp\/v2\/comments?post=124"}],"version-history":[{"count":11,"href":"https:\/\/mywebdemo.company\/voc\/wp-json\/wp\/v2\/pages\/124\/revisions"}],"predecessor-version":[{"id":546,"href":"https:\/\/mywebdemo.company\/voc\/wp-json\/wp\/v2\/pages\/124\/revisions\/546"}],"wp:attachment":[{"href":"https:\/\/mywebdemo.company\/voc\/wp-json\/wp\/v2\/media?parent=124"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}